Privacy Policy

This privacy and cookie policy was last updated on December 15, 2020.

Introduction and Data Responsibility

Our website, https://duelhost.dk (hereinafter referred to as “the website”) uses cookies and other related technologies (hereinafter collectively referred to as “cookies”) for customization and targeting of content and advertisements, traffic analysis, and display of features for social media, among others. Certain cookies are placed by third-party services used on the website.

Cookies are used today on virtually all websites. In most cases, the use of cookies is required to run a website correctly as intended by the developer.

The law states that we can place cookies on your device if they are required to ensure delivery of services you have requested access to or permission to use. For all other cookie types, we must obtain your consent before they may be placed on your device. You will always receive information about the placement of cookies before they are set.

Information about your use of the website may be shared with our partners in social media, analytics, and advertising. Our partners may combine this data with any other information they have collected about you through the use of their services or in other contexts.

If you do not want information to be collected, you should delete your cookies and refrain from further use of the website. Below we have elaborated on what information is collected and its purpose.

DuelHost is the data controller for your personal data, and we ensure that your personal data is processed in accordance with applicable legislation.

What are Cookies?

Cookies are small text files that are sent along with information from the website to your browser and stored on your device (e.g., smartphone, tablet, or computer) to make the use of the website more user-friendly and efficient. A cookie makes it possible, for example, to recognize your device, collect statistics on the use of websites, and target advertisements.

Cookies cannot be used to read personal information of any kind about your name, your address, or who you are, as well as whether the device is used by one or more people. They also cannot be used to spread computer viruses or other harmful programs.

The information in cookies on the website may be sent to our or relevant third-party servers when you visit the site.

Cookies

Functional Cookies (also called technical cookies)

This type of cookie ensures that certain parts of the website function correctly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit the website, so you don’t have to enter the same information when you visit the website again, for example. Similarly, items remain in your shopping cart until you have paid. We can place functional cookies without your consent.

We may also collect certain information automatically from your device (e.g., smartphone, tablet, or computer) using cookies. We use Google Analytics, among others, and we inform about the use of cookies the first time you visit the website.

Analytical Cookies

We use analytical cookies to optimize the website experience for users. With analytical cookies, we gain insight into the use of the website, which allows us to better understand visitors, where they come from, and what types of content interest them. We use this information to improve the quality and relevance of the website.

We always ask for your permission to place analytical cookies.

Consent / Cookie Declaration

When you visit the website for the first time, you are presented with a cookie declaration in the form of a pop-up window. The window contains a description of the different cookie types used on the website, as well as an option to accept the placement of different cookie types.

When you click ‘Save preferences’ in the cookie declaration, you give your consent for us to place the selected cookie types and plug-ins on your device as described in this privacy and cookie policy.

You can change or withdraw your consent from the cookie declaration on the website at any time.

Personal Data

General

Personal data is all kinds of information that can in any way be attributed to you. When you use the website, we collect and process a variety of such information. This happens, for example, during normal access to content, if you sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, other use of our services, or make a purchase through the website.

We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet, or smartphone, your IP address, browser type, geographic location, and the interaction between your device and the website in terms of which links are clicked and subpages visited. To the extent that you give explicit consent and enter the information, we also process: Name, phone number, email address, and payment information. This will typically be in connection with creating a login or when purchasing a service.

If you wish to access your data, have it corrected or deleted, or object to our data processing, we will investigate whether this is possible and respond to your inquiry as quickly as possible.

Security

We have taken technical and organizational measures to prevent your information from being accidentally or illegally deleted, published, lost, degraded, or coming to the knowledge of unauthorized persons, being misused, or otherwise processed in violation of the law.

Purpose

The information is used to identify you as a user and show you the advertisements that are most likely to be relevant to you, to register your purchases and payments, and to deliver the services you have requested, such as sending a newsletter. In addition, we use the information to optimize our services and content.

Storage Period

The information is stored for the period permitted under the legislation, and we delete it when it is no longer necessary. The period depends on the nature of the information and the reason for storage. It is therefore not possible to specify a general timeframe for when information is deleted.

Disclosure of Information

Data about your use of the website, which advertisements you receive and possibly click on, geographic location, gender, and age segment, etc. is disclosed to third parties to the extent this information is known, for the purpose of targeting advertising.

We also use a number of third parties for storing and processing data. These only process information on our behalf and may not use it for their own purposes.

Disclosure of personal information such as name and email address, etc. will only take place if you give consent. We only use data processors in the EU or in countries that can provide adequate protection for your information.

Your Rights Regarding Access and Complaints

You have the following rights regarding your personal data:

  • You have the right to know what personal data we process about you.
  • You have the right to know why your personal data is required, what will happen to it, and how long it will be stored.
  • If the information processed about you is incorrect, you have the right to have it corrected or deleted.
  • You have the right to request that your personal data be transferred in its entirety to another Data Controller.
  • You have the right to object to the processing of your personal data. We will comply with this unless there are legitimate grounds for processing.
  • You have the right to withdraw your consent for us to process your personal data, and to have your personal data deleted.

If you wish to exercise your rights, you can contact us via the form at the bottom of this page. If you wish to complain about the way we process your personal data, we also ask you to contact us.

DuelHost (as data controller) is subject to the provisions of personal data legislation on the processing of personal information (including the EU General Data Protection Regulation and national personal data legislation).

If you experience a violation of your privacy when using our website or in other interactions with DuelHost, you can file a complaint with the Danish Data Protection Agency. Their contact information is:

Danish Data Protection Agency Borgergade 28, 5. 1300 Copenhagen K Phone: 33 19 32 00 Website: www.datatilsynet.dk Email: dt@datatilsynet.dk

Activation, Deactivation, and Deletion of Cookies

You can use your browser to automatically or manually delete cookies stored on your device, as well as specify whether certain cookie types may not be placed. You also have the option in your browser to set whether you want to receive a notification each time a cookie is placed on your device. You can find more information about these settings in the Help section of your browser.

Please note that the website may not function correctly if all cookie types are disabled. If you delete cookies in your browser, you will be asked again about your consent to place cookies on subsequent visits to the website.

Contact Details

You are welcome to contact us via the contact details below regarding questions and comments about this privacy and cookie policy: